With more than 10 years of furniture manufacturing experience, Triswift Designs Sdn Bhd is one of the leading furniture manufacturers in South East Asia. The company manufactures and exports all types of furniture including wooden furniture, dining set, hotel furniture, restaurant furniture and office furniture. Apart from the broad range of furniture, Triswift also produces a wide variety of designs that meet the specific requirement of its customers.

Mr Tan Ban Guan, Managing Director of Triswift Design first heard about Alibaba.com through some referrals and signed up as a free member because it is free with not much expectation on the number of buyer inquiries the site can bring in. “When I first heard about using Alibaba.com to find buyers, I wasn’t excited at all because this is something we had never tried before,” said Mr. Tan .. “But there is no harm trying since this is a free service. We first joined as a free member and I was quite surprised to start receiving buyer inquiries from Europe.”

In 2009, Mr. Tan upgraded his membership to Gold Supplier in order to get more exposure. “Right away, we saw a dramatic jump in the volume of inquiries as compared to when we were a free member,” he said. “We also have access to an invaluable tool called Biz Trends that helps us analyze which are our best-selling products on Alibaba.com and how we should market them. Nowadays, about 75% of our total inquiries come from Alibaba.com!”

“Seeing the company grows is the most impressive achievement in my life. I don’t think we could expand our business to so many countries around the world without Alibaba.com!” Triswift Designs now exports its products to the US, Chile, Middle East, Australia, South Africa, Canada, Moldova, Israel, Germany, Zambia, Trinidad and El Salvador.